"Please check your internet connection and try again" - This connection timeout error prevents you from joining games. Here's how to fix it quickly.
Error Code 277 is a connection timeout error that occurs when your computer fails to establish or maintain a stable connection to Roblox servers. Unlike Error 279 which happens during initial connection, Error 277 typically occurs after you've connected but the connection becomes unstable.
Common triggers include: unstable internet connection, Roblox server issues, firewall/antivirus blocking, VPN interference, corrupted DNS cache, and network congestion during peak hours. Both Windows 10 and Windows 11 users can experience this error.
First Step: Always check status.roblox.com first. If Roblox servers are down, no fix will work until they resolve the issue.
Looking for a Roblox Error 277 fix? The most common cause is an unstable internet connection or DNS issues. Start by restarting your router and flushing your DNS cache - this resolves the issue for most users within minutes.
This "Connection Timeout" error can also be caused by VPNs, firewalls, or antivirus software interfering with Roblox's connection. If basic network fixes don't work, try disabling these temporarily to identify the culprit.
Before troubleshooting your connection, make sure the problem isn't on Roblox's end.
Check these resources:
• status.roblox.com - Official status page
• Downdetector Roblox - User reports
• @RobloxStatus on Twitter/X
If servers are down, wait for Roblox to fix the issue. Check again in 15-30 minutes.
A simple power cycle often resolves connection timeout issues by refreshing your network connection.
1. Turn off your computer
2. Unplug your router and modem from power
3. Wait 30-60 seconds
4. Plug in modem first, wait 2 minutes
5. Plug in router, wait 2 minutes
6. Turn on computer and test Roblox
Corrupted DNS cache is a common cause of Error 277. Flushing it forces your computer to get fresh DNS records.
1. Press Win + X → Terminal (Admin)
2. Run these commands one by one:
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset
3. Restart your computer
VPNs and proxies can interfere with Roblox's connection, causing timeout errors. Disable them temporarily.
For VPN:
• Disconnect from VPN completely
• Close VPN application from system tray
• Restart computer if needed
For Proxy:
1. Open Settings → Network & Internet → Proxy
2. Turn off "Use a proxy server"
3. Turn off "Automatically detect settings" (if issues persist)
Windows Firewall may be blocking Roblox connections. Ensure Roblox is allowed through.
1. Press Win, search "Windows Firewall"
2. Click "Allow an app through firewall"
3. Click "Change settings"
4. Find Roblox entries
5. Check both Private and Public boxes
6. If Roblox isn't listed, add it manually
For detailed instructions: Firewall & Antivirus Blocking Guide
If all else fails, test with a different network to determine if the issue is with your internet connection.
Options to try:
• Mobile hotspot - Use phone's data connection
• Ethernet cable - Direct wired connection
• Different WiFi - Friend's house, library, etc.
If Roblox works on another network, contact your ISP - they may be blocking or throttling gaming traffic.
Your ISP's DNS might be slow or unreliable. Try Google or Cloudflare DNS:
Google DNS:
8.8.8.8 / 8.8.4.4
Cloudflare DNS:
1.1.1.1 / 1.0.0.1
Incorrect MTU can cause packet fragmentation and timeouts:
Open Admin Command Prompt:
netsh interface ipv4 set subinterface "Wi-Fi" mtu=1400 store=persistent
(Replace "Wi-Fi" with your adapter name)
Some networks have IPv6 issues. Try disabling it:
1. Network Settings → Adapter options
2. Right-click adapter → Properties
3. Uncheck "Internet Protocol Version 6"
Prioritize Roblox traffic in your router settings:
1. Access router admin (usually 192.168.1.1)
2. Find QoS or Traffic Management
3. Prioritize gaming or Roblox ports
Error 277 is a connection timeout that occurs during gameplay or when joining. Error 279 specifically occurs when initially trying to connect to a game server. Both are network-related but happen at different stages.
Some games have higher network requirements or use custom server regions. If the game's servers are overloaded or geographically far from you, you may experience timeouts in specific games only.
Yes. Some ISPs throttle gaming traffic or have routing issues to Roblox servers. If fixes don't work, try using a mobile hotspot. If that works, contact your ISP about the issue.
No. Error 277 is a connection timeout, not a ban. If you were banned, you would see a specific ban message. This error is purely network-related.
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